Frequently Asked Questions

Yes, we provide a free field visit within Riyadh to assess the client's needs and provide the most appropriate solution.
Yes, we provide immediate remote technical support to customers who subscribe to maintenance packages or whose devices are still under warranty.
Our support team will contact you to resolve any technical issues as quickly as possible, without the need for a field visit in most cases.
We provide indoor and outdoor cameras, high resolution (HD and 4K), thermal cameras, and remote monitoring systems via phone or computer.
You can contact us via the contact form on the website, direct call, or WhatsApp. Our team is ready to answer your inquiries during regular business hours.
  • Yes, all of our modern systems can be controlled via smartphone or computer applications.
Yes, we offer multiple annual maintenance packages to meet our customers' needs, including a variety of options to suit different requirements and budgets. You can view the package details and choose the one that best suits you by visiting our website or contacting our customer service team.
Maintenance packages
The warranty period for devices starts from the date of operation and extends for a specific period depending on the manufacturer's policy, which is two years.
Yes, we primarily provide our services within Riyadh, but we can coordinate to provide services in neighboring cities depending on the type of project and its needs.
If the project is large, we deploy an integrated team of specialized technicians and engineers to ensure the project is executed and delivered with the highest quality and on time.

  • Yes, all our products and services are certified and comply with the requirements of the Ministry of Interior and Civil Defense in the Kingdom.
We provide indoor and outdoor cameras, high resolution (HD and 4K), thermal cameras, and remote monitoring systems via phone or computer.

Yes, we provide a one-year maintenance warranty from the time of operation and installation.
Yes, we provide a free field visit within Riyadh to assess the client's needs and provide the most appropriate solution.
Yes, we provide immediate remote technical support to customers who subscribe to maintenance packages or whose devices are still under warranty.
Our support team will contact you to resolve any technical issues as quickly as possible, without the need for a field visit in most cases.
Yes, we provide flexible maintenance contracts (monthly/quarterly/annual) as per the customer's request to ensure the continued efficiency of the systems.
  • Yes, we offer flexible and customized packages suitable for homes, businesses, schools, and warehouses, with discounts for large projects.
  • Yes, all our products and services are certified and comply with the requirements of the Ministry of Interior and Civil Defense in the Kingdom.
The warranty period for devices starts from the date of operation and extends for a specific period depending on the manufacturer's policy, which is two years.

Yes, we provide a one-year maintenance warranty from the time of operation and installation.
Yes, we primarily provide our services within Riyadh, but we can coordinate to provide services in neighboring cities depending on the type of project and its needs.
If the project is large, we deploy an integrated team of specialized technicians and engineers to ensure the project is executed and delivered with the highest quality and on time.


Yes, we provide a one-year maintenance warranty from the time of operation and installation.
  • Yes, all of our modern systems can be controlled via smartphone or computer applications.
Yes, we offer multiple annual maintenance packages to meet our customers' needs, including a variety of options to suit different requirements and budgets. You can view the package details and choose the one that best suits you by visiting our website or contacting our customer service team.
Maintenance packages
Yes, we provide immediate remote technical support to customers who subscribe to maintenance packages or whose devices are still under warranty.
Our support team will contact you to resolve any technical issues as quickly as possible, without the need for a field visit in most cases.
Yes, we provide flexible maintenance contracts (monthly/quarterly/annual) as per the customer's request to ensure the continued efficiency of the systems.
  • Yes, we offer flexible and customized packages suitable for homes, businesses, schools, and warehouses, with discounts for large projects.
You can contact us via the contact form on the website, direct call, or WhatsApp. Our team is ready to answer your inquiries during regular business hours.